Our Reviews
Daniel F|2020 GMC 2500HD Sierra
Confirmed Service Customer
1/22/2025
oil change and tire rotation
1/23/2025
Hi, thank you so much for your high rating. Thanks again for taking the time to leave us this information about your recent visit. Take care!
ESTILL SPRINGS, TN
Charles E|2022 GMC Yukon
Confirmed Service Customer
1/26/2025
They performed the maintenance needed and it went well.
1/27/2025
Hi there, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!
WINCHESTER, TN
Michael L|2017 Chevrolet Malibu
Confirmed Service Customer
1/28/2025
David, the technician, and Mike, the parts manager took great care of me. Couldn't ask for better.
1/29/2025
Hello, we're happy to hear you had such a positive experience with our staff! We look forward to helping again in the future. Take care!
MURFREESBORO, TN
Lindsey W|2016 Chevrolet Tahoe
Confirmed Service Customer
2/3/2025
Shelby was wonderful to work with! Clear communication, very knowledgeable, and super friendly. The work was completed on time, and I have had no issues with the repairs. I always have a great experience with Russell Barnett Chevy.
2/4/2025
Hi there, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
TULLAHOMA, TN
Anthony B|2024 Chevrolet Silverado 1500
Confirmed Service Customer
2/3/2025
Love Russell Barnett Chevy!
2/4/2025
Hi there! We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Russell Barnett Chevrolet, GMC, INC. - Service and we hope to see you again soon!
WINCHESTER, TN
Daniel F|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
2/3/2025
We like everything about the truck and there is still a learning curve with some of the features inside but all in all its very nice by looks and hopefully by performance . By the way we needed to have the owners manual, but it wasn't in the glove box and the only way to get one is to print it on line. Also you can purchase one for $55.00 .
DOUGLAS GARRETT
2/4/2025
Hello, thank you for sharing your positive experience! We want to sincerely thank you for choosing Russell Barnett Chevrolet, GMC, INC. and we hope to see you again soon!
ESTILL SPRINGS, TN
Micheal C|2023 GMC Sierra 1500
Confirmed Service Customer
2/14/2025
Nice visit. Scheduled appointment via the GMC app. Staff was friendly and wait time was minimal.. Highly recommend the dealership.
2/15/2025
Hello there, we appreciate your positive review about your recent experience with us! Thanks again for the recommendation, and have an amazing day!
FLINTVILLE, TN
Michael D|2003 GMC Sonoma
Confirmed Service Customer
1/27/2025
PARTS GUYS WERE GREAT. THEY NEW EVERTHING ABOUT MY TRUCK.
1/28/2025
Hi! Thank you for taking the time to leave us this information about your recent visit. We hope to be of service to you again in the future. Take care!
DECHERD, TN
Steve D|2023 Chevrolet Silverado 2500 HD
Confirmed Service Customer
2/20/2025
Your the best I will never go to Murfreesboro chev again
2/21/2025
Hello, we really appreciate your feedback! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Russell Barnett Chevrolet, GMC!
MURFREESBORO, TN
Gary L|2014 Chevrolet Volt
Confirmed Service Customer
2/24/2025
Sarah got me in quickly and kept me posted on work. Only concern was that on the way home, the hood light came on. Hood hadn't been securely latched.
2/27/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
ESTILL SPRINGS, TN
Garry S|2024 GMC Sierra 2500 HD
Confirmed Service Customer
2/27/2025
I got two different answers as to why I had a check engine light on. My truck only has 7,700 miles on it.
3/4/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
TULLAHOMA, TN
Bryan L|2020 GMC Acadia
Confirmed Service Customer
3/27/2025
Always friendly and courteous.
3/28/2025
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. Your satisfaction is our top priority. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
TULLAHOMA, TN
Jerome M|2020 GMC 1500 Sierra
Confirmed Service Customer
3/20/2025
It was recommended I get a battery. I haven’t had any issues with my vehicle starting or anything. They wanted almost $300.00 for one. I don’t believe I even needed it
3/25/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
WINCHESTER, TN
Daniel F|2024 GMC Yukon
Confirmed Service Customer
3/24/2025
Chase in service dept. did a great job getting our Yukon done in a timely manner and trying to answer questions we had on other things.
3/25/2025
We're glad everything was completed quickly and to your satisfaction! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
ESTILL SPRINGS, TN
Anthony B|2022 GMC Yukon
Confirmed Service Customer
3/26/2025
Love our Russell Barnett service team!
3/27/2025
Hi Anthony, your satisfaction is our top priority. Please don't hesitate to reach out if there's anything additional we can do for you. We're looking forward to your next visit with us! Take care!
WINCHESTER, TN
Robert R|2025 Chevrolet Trax
Confirmed Sales Customer
4/30/2025
We came to look at a chevy trax that we couldn't find at other dealerships and my wife fell in love with the car . Salesman was friendly and very courteous . The whole experience was great from salesmen to finance .
DOUGLAS GARRETT
5/2/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
SOUTH PITTSBURG, TN
James K|2021 GMC 1500 Sierra
Confirmed Service Customer
5/30/2025
Vehicle was ready ahead of schedule. I appreciate the coupon I received in the mail. Friendly service.
5/31/2025
We're so glad everything was ready ahead of schedule—and that you enjoyed using your coupon! Friendly service and little perks like that are just part of how we show our appreciation. Hope to see you again soon for another smooth visit!
SHELBYVILLE, TN
James B|2025 GMC Sierra 3500 HD
Confirmed Service Customer
6/3/2025
Got me right in and the truck looked at. Turns out the sound was what GMC calls normal they even got a me a loner truck. Great service
6/4/2025
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
TULLAHOMA, TN
Johnny J|2022 GMC 1500 Sierra Limited
Confirmed Service Customer
6/11/2025
I have never been to your dealership and I have been getting unwanted emails for weeks. Please stop
6/13/2025
Our team has acknowledged this review.
WINCHESTER, TN
Frederick P|2023 Chevrolet Tahoe
Confirmed Service Customer
6/19/2025
They always take care of me .
6/20/2025
We’re honored to be your go-to team—thank you! Taking care of you is always our top priority, and we’ll keep showing up with the same level of care each time. Here’s to many more smooth visits and satisfied miles!
ESTILL SPRINGS, TN
Kenneth J|2020 Chevrolet Equinox
Confirmed Service Customer
3/30/2025
Quality service in a timely way. Friendly staff and reasonable prices.
3/31/2025
Hi, we are so happy to read such a great review about Russell Barnett Chevrolet, GMC, INC.! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Russell Barnett Chevrolet, GMC, INC.!
HUNTLAND, TN
Robert D|2022 Chevrolet Tahoe
Confirmed Service Customer
4/11/2025
Repair part replaced but didn’t fix the problem of AC not working on drivers side. Why didn’t service check before saying all done that the fix actually worked
4/16/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
ESTILL SPRINGS, TN
Garry S|2024 GMC Sierra 2500 HD
Confirmed Service Customer
4/11/2025
.
4/12/2025
Hello Garry! Thank you for the excellent star rating! If you ever require any further assistance, don’t hesitate to call or visit us. Wishing you a fantastic day!
TULLAHOMA, TN
Anthony B|2022 GMC Yukon
Confirmed Service Customer
4/17/2025
The service team at Russell Barnett always takes care of us. Thank you !
4/18/2025
We truly appreciate your continued trust and support! It's always our pleasure to take care of you—thank you for being part of the Russell Barnett Chevrolet, GMC family.
WINCHESTER, TN
Robert C|2023 Chevrolet Suburban 1500
Confirmed Service Customer
4/23/2025
Great job, as always
4/24/2025
Thank you so much for your continued trust and for sharing your positive experience! We sincerely value your business and look forward to your next visit!
WINCHESTER, TN
Ray B|2020 GMC 1500 Sierra
Confirmed Service Customer
5/12/2025
oil change fuel filter change and tires rotated . Drop truck off and came back a few hours later and it was ready.
5/13/2025
Thanks for sharing your experience! We’re glad everything from the oil change to the tire rotation was handled efficiently while you were away. Drop it off, come back to it ready—just the way service should be!
MONTEAGLE, TN
Anthony B|2022 GMC Yukon
Confirmed Service Customer
5/21/2025
Love Russell Barnett Chevys service dept
5/22/2025
That’s awesome to hear! We’re so grateful for your trust and support. The team is always here for you, and we look forward to serving you again!
WINCHESTER, TN
Gail S|2024 Chevrolet Colorado
Confirmed Service Customer
6/20/2025
I drove 10 mile or more to have them service my truck because they are so nice and treat customers with respect unlike the dealership in Tullahoma
6/21/2025
Wow—thank you for going the extra miles (literally!) to see us. It speaks volumes that you chose to make the trip because of the way we treat our customers. Respect and kindness are always standard here. Looking forward to seeing you again whenever your truck needs some TLC!
TULLAHOMA, TN
Bonnie G|2021 Buick Enclave
Confirmed Service Customer
6/21/2025
They forgot to contact me and let me know my vehicle was ready. Other than that, very happy
6/22/2025
Thank you for choosing Russell Barnett Chevrolet, GMC, INC.. We value your feedback and look forward to assisting you next time. If you have any further questions, please give us a call. We're always happy to help!
ESTILL SPRINGS, TN
Kenneth J|2020 Chevrolet Equinox
Confirmed Service Customer
6/30/2025
Bought new tires from dealership. Price was competitive and service was timely.
7/1/2025
Hi, thank you for taking the time to leave us this information about your recent visit. We hope to be of service to you again in the future. Take care!
HUNTLAND, TN
Michael C|2023 GMC Sierra 1500
Confirmed Service Customer
7/3/2025
Prompt service with a smile.
7/4/2025
Thank you for the kind words! We’re all about prompt service—and we believe it should always come with a smile. Here’s to keeping things cheerful and efficient on every visit!
FLINTVILLE, TN
John G|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
7/3/2025
the book called for 2.5 hours to fix my problem. my truck was ready to go 1 hour 15 minutes but i had to pay2.5 hours.whats wrong with this picture. something is not right. are we getting over charge for the work or what. 165.00 x 2.5hrs. 412.50.
7/4/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
ESTILL SPRINGS, TN
Clarence B|2015 Chevrolet 2500HD Silverado
Confirmed Service Customer
7/21/2025
service was fast
7/22/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
COWAN, TN
Paul K|2023 GMC Acadia
Confirmed Service Customer
8/25/2025
Good
8/26/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
WINCHESTER, TN
Sherry B|2024 Chevrolet Tahoe
Confirmed Service Customer
8/26/2025
Always great service
8/27/2025
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We hope to be of service to you again in the future. Best wishes, Russell Barnett Chevrolet, GMC, INC.
MONTEAGLE, TN
James B|2025 GMC Sierra 3500 HD
Confirmed Service Customer
9/9/2025
Service was great however the price on the tires were more than I could have got them elsewhere
9/10/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
TULLAHOMA, TN
James D|2021 Chevrolet Malibu
Confirmed Service Customer
9/26/2025
None
9/27/2025
Thank you so much for choosing Russell Barnett Chevrolet, GMC, INC.. We truly appreciate your support and look forward to assisting you next time!
COWAN, TN
Raymond C|2019 GMC Terrain
Confirmed Service Customer
7/10/2025
Prompt service
7/11/2025
Promptness is part of our promise, and we’re glad to see it paid off during your visit! Thanks for choosing us—we’ll be here whenever you need quick, quality care.
COWAN, TN
Vickie S|2024 Chevrolet Equinox
Confirmed Service Customer
7/16/2025
Always receive fast and courteous service from Russell Barnett Chevrolet.
7/17/2025
We appreciate your loyalty to Russell Barnett Chevrolet! Fast and courteous is the standard we love to maintain—every time you visit.
WINCHESTER, TN
Ashley C|2019 GMC Canyon
Confirmed Service Customer
7/21/2025
Once the transmission for our truck came in, it was put it in very timely and was done right.
7/22/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
WINCHESTER, TN
Richard C|2020 GMC 2500HD Sierra
Confirmed Service Customer
7/29/2025
Once again, the staff was great. Particularly Shelby. She was able to get me back on the road in no time. Keep up the good work.
7/31/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
DECHERD, TN
Daryl B|2017 Chevrolet Volt
Confirmed Service Customer
8/17/2025
always fast and friendly service, The service techs are honest and don't try to rip you off like some dealerships.
8/18/2025
Hello, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!
ELORA, TN
Dale H|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
9/10/2025
Fast, friendly and no hassles
LUCAS SISK
9/11/2025
Thank you for choosing Russell Barnett Chevrolet, GMC, INC. as your first choice for all your automotive needs! Please let us know if there is anything else we can do for you; we are more than happy to help!
FLAT ROCK, AL
Max G|2020 Chevrolet Equinox
Confirmed Service Customer
9/19/2025
Smooth no problems
9/20/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
ESTILL SPRINGS, TN
Anthony H|2018 GMC 1500 Sierra
Confirmed Service Customer
9/27/2025
Good service, friendly staff.
9/28/2025
Hi there, thank you for taking the time to leave a review for us at Russell Barnett Chevrolet, GMC, INC.. We're happy we could meet your expectations! Thank you again for taking the time to let the world know about your positive experience. Have a great day!
WINCHESTER, TN
Robert G|2021 GMC 1500 Sierra
Confirmed Service Customer
10/6/2025
The work was professional and courteous. I have used Russell Barnett for over 20 years and several vehicles and never been disappointed.
10/8/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
WINCHESTER, TN
Fred W|2021 Chevrolet Blazer
Confirmed Service Customer
9/28/2025
It was great 👍
9/29/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
WINCHESTER, TN
Anthony B|2022 GMC Yukon
Confirmed Service Customer
11/6/2025
Service Department is top notch
11/7/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
WINCHESTER, TN
Dennis B|2020 GMC 1500 Sierra
Confirmed Service Customer
11/19/2025
Just came join for oil change and tire rotation . Wait was very short and timely
11/20/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
MONTEAGLE, TN
Mike D|2023 GMC Sierra 1500
Confirmed Service Customer
11/26/2025
Great service
11/28/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
WINCHESTER, TN
Rayburn H|2018 Chevrolet Malibu
Confirmed Service Customer
10/24/2025
Got vehicle serviced in about 1 hr. but they forgot to fill my windshield washer fluid. Had a $39.95 coupon for oil change but it still cost me about$65,00 for oil change an tire rotation. Was a little disappointed.
10/25/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
PELHAM, TN
Daniel D|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
11/19/2025
Took my truck in for an oil change and a recall on roof airbags. Seems like the oil change price went up and receipt didn't give a detailed price breakdown. When I went to leave my seat belts wouldn't move because they had pull the headliner for the recall. They took it back to fix it then brought back with the seat belts working. When I got home the B pillar paclstic popped half way off.
11/20/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
WINCHESTER, TN
